Term and Conditions

Last Updated: [Insert Date]

Welcome to Garmin Sales Store (“we”, “our”, or “us”) at smarttrackgear.com. These Terms and Conditions govern your access to and use of our website and services. By accessing or using our site, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website and services are available to individuals aged 18 years or older who can form legally binding contracts. By using our site, you represent that you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

1.3 User Responsibilities

When using our website, you agree to:

• Provide accurate and current information
• Not use the site for any illegal or unauthorized purpose
• Not interfere with the site’s security features
• Not attempt to gain unauthorized access to our systems

2. Products and Services

2.1 Product Descriptions

We strive to accurately display our adventure gear and home solutions (Accessories, Activities, Home & Yard products). However, we cannot guarantee that product descriptions or other content are error-free. If a product is not as described, your sole remedy is to return it unused.

2.2 Product Availability

All orders are subject to product availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Personal accessories that have been worn or used
• Opened software or digital products
• Customized or personalized items

3. Orders and Payments

3.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase or inaccuracies in product information.

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

You represent that you have the legal right to use any payment method you provide.

3.3 Pricing

All prices are in US dollars and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Shipped via DHL or FedEx with delivery in 10-15 business days after dispatch
• Free Shipping: Available on orders over $50, shipped via EMS with delivery in 15-25 business days after dispatch

4.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. Delivery times may vary depending on destination and customs processing.

4.4 Delivery Issues

If you encounter any delivery problems, please contact us immediately at [email protected]. We are not responsible for delays caused by customs or other factors beyond our control.

5. Returns and Refunds

5.1 Return Policy

You may return or exchange most items within 15 days of receiving your order, provided:

• The item is in original condition – unused, unwashed, with all tags attached
• You provide original proof of purchase
• The return request is initiated within 15 days of delivery

5.2 Return Process

To return an item:

1. Contact us at [email protected] within 15 days of receiving your order
2. Our team will review your request and send a Return Merchandise Authorization (RMA) number if approved
3. Securely pack the item in its original packaging with all accessories
4. Ship to our returns center at the address provided in your RMA email

5.3 Refunds

Refunds are processed within 3-5 business days after we receive and inspect your return. The refund will be credited to your original payment method. Original shipping fees are non-refundable unless the return is due to our error.

5.4 Exchanges

For exchanges:

• We’ll ship your replacement once we receive your return
• If the replacement is of higher value, you’ll need to pay the difference
• If it’s of lower value, we’ll refund the difference

5.5 Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective product). We recommend using a trackable shipping service.

6. Damaged or Defective Items

If you receive a damaged or defective item:

• Contact us immediately at [email protected]
• Include photos of the damage or defect
• We’ll arrange for a replacement or refund at no additional cost

7. Limitation of Liability

To the fullest extent permitted by law, Garmin Sales Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the site or products.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these terms at any time. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of the site constitutes acceptance of the modified terms.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of [Insert State], USA, without regard to its conflict of law provisions.

11. Contact Information

For any questions about these Terms and Conditions, please contact us:

Garmin Sales Store
1777 Point Street, CALE, US 71828
Email: [email protected]
Customer Service Hours: Monday-Friday, 9:00 AM to 5:00 PM EST